At AURELIS Pets, we specialize in carefully selected pet products sourced from trusted manufacturing partners.

We operate using a dropshipping fulfillment model, which means products are shipped directly from our supplier to the customer. This allows us to offer a wider range of high-quality products at competitive prices without maintaining local inventory.

Order Process

1. You place your order through our website.
2. We verify and process your order within 1–2 business days.
3. The order is forwarded to our trusted fulfillment partner.
4. Your product is carefully packed and shipped directly to your delivery address.
5. You receive a tracking number as soon as your order has been dispatched.

Delivery Time

* Processing time: 1–2 business days
* Estimated delivery: 7–15 business days (depending on destination)

Quality Commitment

We work only with carefully selected suppliers and monitor product quality, shipping performance, and customer satisfaction. If you experience any issues with your order, our customer support team is always available to help.

Our goal is to provide reliable products, transparent communication, and a smooth shopping experience for every pet owner.